UPC app

UPC app

Client: Liberty Global

Overview

The UPC app was designed to allow UPC users to manage their subscriptions, keep track of their data usage and add extra bundles, download and pay bills, and manage notifications.

My role

I was responsible for the UX/UI design for the Pan European app, helping the stakeholders to translate their requirements into user needs and features, and aligning the visual and interaction design with the apps used in other regions.

Duration

This project took place between May and July 2016.

Navigation

We created and tested two different options for navigation – one using a native tabbar component, and the second using an in-app contextual navigation.

Messages and notifications

Reaching out to the users and keeping them updated on their bills, orders and payments was one of the most important functionalities of the app. For this reason, the interaction design of this feature had to be explained and visualised thoroughly for both stakeholders and developers.

© Alex Starr, 2020